Privacy Policy

1. Who We Are

Our website: https://roadrunnerguatemala.com.

We prioritize transparency in how we handle personal data.

2. Information We Collect

  • Contact details: Name, email, phone number.
  • Booking details: Travel routes, pickup locations.
  • Payment information: Processed securely through third-party providers.
  • Cookies & analytics: Used to improve user experience.

3. How We Use Your Data

We collect information to:
✔️ Process bookings and provide support.
✔️ Improve our website and services.
✔️ Prevent fraud and unauthorized transactions.
✔️ Comply with legal obligations.

4. Comments & User-Generated Content

  • If you leave a comment, we collect your IP address and browser details to prevent spam.
  • If you use Gravatar, your profile picture may be visible next to your comment.

5. Cookies & Tracking

We use cookies to:

  • Store login preferences.
  • Track usage analytics.
  • Improve website functionality.

You can disable cookies in your browser settings.

6. Embedded Content & Third-Party Services

Pages may include embedded content (e.g., videos, images) from other websites. These sites may collect data independently.

7. Who We Share Your Data With

We do not sell or trade your personal data. However, we may share necessary information with:

  • Payment processors for secure transactions.
  • Customer support tools for issue resolution.
  • Legal authorities when required by law.

8. Data Retention

  • Booking data is stored for administrative purposes.
  • Comments and user profiles remain until manually deleted.
  • Users may request data deletion at any time.

9. Your Rights Over Your Data

You can request:
✔️ An exported file of your personal data.
✔️ Deletion of your stored data (except when required for legal purposes).

10. Security Measures

We implement safeguards to protect your data from unauthorized access, leaks, or misuse.

11. Contact for Privacy Concerns

For privacy inquiries or data deletion requests:
📧 Email: privacy@roadrunnerguatemala.com

12. Policy Updates

We may update this policy periodically. The latest version will always be available on our website.